Quote:
Originally Posted by Hurricane88
salah again...think you nvr know vendor come on-site warranty...meaning vendor send technician to the address you name and replaced on the spot...correct the info inside can be misused if forgot to reformat or degauss the hdd...gahmen even asked to safely destroy and must produce certificate to confirm as only a few factories in our tiny island certified to do that...  |
Errmm never assume without knowing the facts, my company procures all laptops for staff with 3 years on-site warranties so I know very well what it means
However what you have said have too many loopholes,
- reformatting is basically no use as forensic software can easily recover those files within.
- anyway you may not be able to reformat the harddisk if it is indeed faulty as it means most sectors may be corrupted, even if in the case you are able to reformat it, again you cannot do so until the technician have checked the faulty harddrive or else how can the technicians determine if this is a valid warranty claim & not because of other factors?
- degaussing a harddrive means you need to have a very strong magnetic field or super strong magnets in order to do so (which I do not think most common people will have or keep this in their homes) but again you need to let the techicians access the faulty harddrive before you can even do anything to it, and this is provided the technician allows you to do so after he have taken out the faulty harddrive.
- the technicans have a SOP that requires them to return back the faulty components that they have replaced back to the factory, firstly to prove that that it is indeed a valid warranty replacement (& not a fraudulent claim) as all the harddrives comes with its own serial number, and secondly they need to dispose of it in accordance to local authorities requirements (as what you have rightly pointed out), so you do not have possession of the faulty harddrive even after they have taken it out.
So like what I have said, it is never safe to let a third-party have access to your old faulty harddrive as the safest is still to be able to replace it yourself and destroy the whole harddrive physically with a hammer
Cheerios......SS08 ^_^