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Jetstar delays, cancels flights to fix planes
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Passengers have been made to wait longer hours this week at the Noi Bai and Tan Son Nhat airports as Jetstar Pacific delayed and canceled its flight for technical reasons.


Jetstar Pacific customers took a nap at Noi Bai airport at 11p.m.

The Noi Bai International Airport in Hanoi on Sunday said the low-cost carrier had delayed five flights and canceled six others on Friday and Saturday.

Airport authorities said thousands of passengers were affected by the delays and cancellations, including around 600 who had to leave the airport and change their flying date.

Jetstar explained that three of its airplanes were being maintained in Singapore and would resume operations in the next couple of days while one of the other three broke down suddenly, local newswire Vietnamnet reported Sunday.

The two remaining planes are supposed to make 11 two-way flights between Hanoi and Ho Chi Minh City a day.

“Flight delays and cancellations have never happened as bad as it it did [on Saturday],” an unnamed Jetstar Pacific official was quoted by the Vnexpress newswire as saying Sunday.

“This is unexpected. We’d like to say apologize to all the passengers who were affected.”

Some passengers said Jetstar Pacific Airlines has been delaying and cancelling flights more often of late. They said the planes were leaving late almost every day, with the delays taking between a few minutes to several hours.

Meanwhile, Vietnam Airlines this week also delayed or canceled some of its flights, citing the need for airplane maintenance, airport authorities said.

VietNamNet/TN