Hope AC cheongsters will help enlighten me on this problem I encountered recently.
Several months ago I had booked 2 seats on CebuPacificAir for myself and a friend during one of their promotions...... I had paid online for both seats.
Last friday was our trip and my friend could not go as he is involved in the GE rallies..... so I went alone....... As the booking printout listed both me and my friend's name...... encountered some delay at the check-in counter (Changi) but they finally allowed me to fly after I explain why my friend is not going.
After 2 uneventful nights in AC...... I was supposed to fly back from Clark this afternoon..... but they refused to let me check in unless both persons listed on the e-ticket printout are flying together.
Despite me explaining to them my friend is in Singapore they still insisted that the seats are available only if both persons fly together...... I told them to consider the earlier booking as cancelled since they are so adamant on following the SOP and they refused to sell me another seat even after that...... so lan lan made my way to Manila airport and flew SIA home.
Have any bros ever encountered this type of problem?